Sunlight Garden Care Privacy Policy
Privacy Policy
Sunlight Garden Care respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store and protect information when you contact us, request a quote or use our website.
Information We Collect
We may collect personal information that you provide directly to us, including:
- Your name
- Email address
- Phone number
- Property or service address
- Details about the garden or services you require
- Information submitted through our contact or quote forms
- Photos or other information you choose to provide
- Communications between you and Sunlight Garden Care
Our website may also collect technical information such as your IP address, browser type, device information, pages visited and how you interact with the website through analytics, cookies or similar technologies.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and quote requests
- Contact you regarding garden-care services
- Arrange property visits and provide quotes
- Deliver and manage services you have requested
- Communicate about scheduled or completed work
- Maintain customer and business records
- Improve our website, services and customer experience
- Meet our legal, accounting and regulatory obligations
We will only use your information for purposes reasonably connected with providing our services or where otherwise permitted or required by law.
Website Forms
When you submit an enquiry, contact form or quote request through our website, the information you provide is sent to Sunlight Garden Care so we can respond to your request.
Please only provide information that is relevant to your enquiry.
Cookies and Website Analytics
Our website may use cookies and analytics technologies to understand how visitors use the site and to improve its performance.
Cookies are small files stored on your device. Depending on your browser settings, you may be able to block or delete cookies. Disabling some cookies may affect how certain parts of the website function.
Where third-party services such as Google Analytics are used, those providers may process information according to their own privacy policies.
Sharing Your Information
Sunlight Garden Care does not sell or rent your personal information.
We may share information with trusted third parties where reasonably necessary to operate our business or provide services to you. This may include website and technology providers, professional advisers, payment or accounting providers, and specialist contractors involved in work at your property.
We may also disclose information where required by law.
Photos of Completed Work
Sunlight Garden Care may photograph gardens or completed work for business records, portfolio purposes or marketing.
Where an image could reasonably identify you, your home or other personal information, we will take appropriate care regarding its use. If you have concerns about photographs being taken or used, please let us know.
Protecting Your Information
We take reasonable steps to protect personal information against loss, unauthorised access, disclosure, alteration or misuse.
However, no website, email service or method of electronic storage can be guaranteed to be completely secure.
How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and complying with legal requirements.
Accessing or Correcting Your Information
Under New Zealand privacy law, you may have the right to request access to personal information we hold about you and ask us to correct information that is inaccurate.
To make a request, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites. Sunlight Garden Care is not responsible for the privacy practices, security or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be published on this website with the date it was last updated.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
Sunlight Garden Care
Email: fernando@sunlightgardencare.co.nz
Phone: 027 563 6928
Auckland, New Zealand